Due to the high costs of international shipping, we currently only ship within the U.S. and Canada at this time.
All orders are shipped from our fulfillment center in Austin, TX. Orders are processed within 1 business day so please allow for an extra day for delivery from the time of purchase.
Basic Shipping (5-8 business days)]
Upgraded Shipping (3-5 business days)
Expedited Shipping (1-2 business days)
Overnight Shipping (1 business day)
Once your order has been shipped, you will receive an email with your tracking number.
As soon as your order is shipped, you'll receive an e-mail from us with confirmation of shipping and a tracking number. Please visit the link in your e-mail to track your package. You can also login to your account at www.bravelets.com to view your order status and tracking number.
All orders come with a cause card that states where your money has been donated and an inspirational quote reminding your to be brave. It also comes with information about keeping your product in good condition, all packaged beautifully in a Bravelets™ bag or Bravelets gift box.
Yes, we definitely can, for times when bravery simply cannot wait! Please just select the Overnight option at the checkout. For all orders placed Mon - Thursday, before 3:30pm cst, we guarantee next day delivery. Orders placed after 3:30pm will be shipped the following business day.
We have 4 different shipping options:
Basic Shipping (5-8 business days) - $5.95
Upgraded Shipping (3-5 business days) - $9.95
Expedited Shipping (1-2 business days) - $15.95
Overnight Shipping (1 business day) - $25.95
International to Canada - $19.95
If your tracking says your item has been delivered but you've not yet received it, check your shipping confirmation to make sure it was going to the correct address. Make sure to ask your neighbors and co-workers if they received your delivery by accident! If you're still not able to locate the whereabouts and it's been more than 10 business days since your order was mailed, contact us at [email protected] and we will be happy to help!
The simple answer is, order as soon as you can for the holidays. It creeps up and shipping in December can take a lot longer. Between Thanksgiving and New Years Eve, the postal service is expected to process 545 million pieces of mail daily.
You can check the status of your order by logging into your account and clicking on the “orders” link to the left. From there you will be able to see your order summary, the shipping status, and your tracking number. If you checked out as a guest, no need to worry! A shipping confirmation email with a tracking number is sent out with every order.
Yes. We love to receive mail! Please write to us at:
620 W 34TH ST, AUSTIN TX 78705
We donate 10% of each item sold to the associated cause. The cause is chosen by the customer, depending on which fundraiser they are choosing to support.
Each month, we write a check to every charity that we support.
We can definitely help! If you e-mail [email protected], we can add your cause. If you want to raise money for a personal cause, or you work for a charity or non-profit, you can set up your own Brave Page here: https://www.bravelets.com/start-fundraising.
Bravelets™ is not a non-profit organization. We are a for-profit company with giving at our core. We believe in transparency. We believe in making a difference.
Bravelets™ was started in January 2012 after our CEO, Stephanie Hansen, found out her mother was diagnosed with breast cancer. Stephanie wanted to make something that her sister, her mom, and her dad could all wear in the weeks leading up to her Mastectomy – a symbol everyone could all look at and remember to be brave. Out of this hardship, Bravelets™ was born.
Please make sure that your billing address listed matches that on your card. If there is a mis-match your order may not go through. If the problem carries on, or you think you're receiving an error for another reason, please e-mail [email protected]
Unfortunately, in order to minimize shipping times, we cannot guarantee a cancelled order once it has been placed. Please contact us with the Cancel Order clearly displayed in the subject title and we will do our best. If we're unable to do so however, we will be happy for you to return your order and we refund in full.
Once your order has been placed, you will receive an e-mail with an order number confirming your purchase. If for any reason you do not receive an e-mail, please contact us. You will also receive an e-mail with a tracking number and confirmation of shipping as soon as your order has been sent out.
When you e-mail [email protected], you will get a response from a real person.
Check to make sure that all of the required fields are completed (they will be highlighted in red if not). Using a differenet internet browser such as Chrome or Firefox will often take care of the issue. If this doesn't solve your problem, please send us an email at [email protected] and we'll be happy to help! A screenshot would be helpful if you can provide one.
We pride ourselves in donating 10% of each item to the associated cause. Currently our interpretation of the IRS rules indicate the funds we contribute to our qualified charitable causes are not also deductible by our customers.
Only one coupon code can be applied to each order.
We're always on the look out for talented and passionate individuals to join our team. If you’re interested, please send you resume and cover letter to [email protected] Even if we're not hiring right away, we would love to hear from you!
We're based in Austin, TX, and are always looking for talented people who are eager to learn! If you're passionate and want to make a difference, please e-mail your resume and cover letter to [email protected]
Wonderful! There are many ways you can get involved, from setting up a Brave Page to sharing your Brave Story. We can help you raise even more money for your non-profit or organization. We currently work with over 900 charity partners and that list is growing everyday. To set up a brave page, go to https://www.bravelets.com/create-brave-page
Simply visit the "Join" tab at the top of our website, and start your application today! Or email [email protected] to learn more about the program.
We send out donations each month! Donations for sales made in January will be issued in March, February donations are issued in April, and so on. There is a 30-day buffer period between when an item is purchased and the donation is sent to account for any returns or exchanges.
We issue donations via check or direct deposit.
Brave Pages are fundraising pages that live on www.bravelets.com. Our mission is to help people to be brave. You can create a Brave Page for ANYTHING that supports this mission.
When you set up a Brave Page, you will receive a unique link, for example: www.bravelets.com/mybravepage. Share this link with your friends and family, add it to the Shop page of your website, or share it on your other fundraising pages. For every order sold through your page, you will earn 10% of each item for your cause. Which items a customer purchases through your page determines the dollar amount that is donated to your cause. For example, sell a Maya Bracelet for $36 and earn $3.60 for your cause!
Yes! We are happy to support any cause that fits our mission of helping people to be brave. A perfect example of an Individual Brave Page would be one that raises money for either your, or a loved one's, medical bills.
For charities/nonprofits, we send donations to their verified mailing address. For personal fundraisers, we mail donations to the address provided, or send the funds via direct deposit.
Nope! Brave Pages are free to set up.
You can edit your photo, "About This Cause" information, and colors of items available on your Brave Page by logging into your account and clicking on the “edits” link to the left.
For questions regarding donations, or to update your donation information, please contact [email protected]
Each Brave Page can support only one cause. Have more than one? No problem - you can create as many Brave Pages as you would like!
Unfortunately, we are only able to support U.S. based 501(c)3 organizations at this time.
The Braided Leather bracelet and Original Leather bracelets come in 2 sizes. The small fits wrist sizes 5.5" to 7" and is the most popular size for women. The large fits 7" to 8.5" wrists and is the most popular size for men. Please refer to our sizing guidelines on the product page to get the best fit.
All other items are a one-size fits all and adjustable!
The adjustable can be adjusted to fit any wrist size from 5.5" to 9.5".
Our products are designed with love and care in Austin, Texas. Our aim is to create something unique but easily identifiable as a symbol of bravery. We’ve heard stories of perfect strangers becoming instant friends after striking up a conversation about their Bravelets jewelry. Look out for the triangle, bright colors, iconic curved bar and the “be brave” engraving found across our entire product line!
Yes, all of our products come with a 12-month guarantee. If anything happens to your beautiful new piece of jewelry, rest assured that we will happily replace it anytime within the first year!
If we're out of stock, please join our newsletter to be notified of new product annoucements and updates on new stock. We really appreciate your patience.
The original and braided are made of genuine leather and 100% stainless steel. We would advise not getting these Bravelet bracelets wet. Leather is subject to wear and tear. The adjustable is made from nylon and stainless steel and is water resistant. The chain necklace, bracelet, ring and cuff are sterling silver and gold plated with a synthetic stone. To keep them in tip top condition avoid getting them wet, but they are water resistant.
Sterling silver is popular for jewelry making and is a metal compound made of 92.5% silver and 7.5% of another alloy, usually copper. We use the highest quality of 925 sterling silver.
We work directly with a talented team of jewelry makers and engravers in China. Our materials are sourced from all over the globe to ensure that our jewelry is made of the finest quality materials. We work with talented artisan manufacturers who hand braid the nylon in our adjustable bracelet as well as paint all of our enamel and “be brave” lettering by hand! We have a close relationship with our manufacturer, and travel to China regularly to meet with them.
Gold plating is used in jewelry design to give a gold finish over any metal type. Our chain necklaces and bracelets are plated with 14kt gold.
Our leather is sourced from all over the world. Most of the final-finish, dye application takes place in the U.S. or India. Leather hides are sourced from Africa, Argentina, Australia, Brazil, Canada, Greece, the United States and other countries.
All of the leather used for our jewelry is a by-product.
Yes, all of our jewelry is lead and nickel safe. Our leather also uses certified lead-free dyes.
We choose the highest quality materials, which include hand-braided nylon, hand-painted enamel, 925 sterling silver, 316L stainless steel, 14kt gold plating and 100% genuine leather.
For the majority of our product line, including our most popular Original and Braided leather styled, we use 316L Stainless Steel which will never tarnish! On other styles, we use high quality, thick plating, so although you may see some wear on these items over time, it should be very minimal.
Absolutely! Of our 10 product styles, 7 are completely leather-free and perfectly suitable for vegans and vegetarians.
All of our jewelry items have meaning and sentiment. They are elegant and stylish pieces to be maintained carefully.
Any jewelry is subject to lose its luster when coming in contact with rain, water, aerosols or any other type of liquid. This is especially true for leather. When handling leather jewelry, keep your hands clean and dry. It is also important to protect leather from humidity and we suggest not storing these items in the bathroom.
To clean leather jewelry, use a soft, damp cloth. The leather bracelets should not be worn while taking a bath, swimming, or during physical exercise or strenuous work. Because of this, our leather items are not designed for all day wear.
If for any reason you wish to return your purchase, we will gladly offer a full refund of the purchase price for your unworn item within 30 days of the purchase date. All shipping costs are nonrefundable.
We want to make sure your bracelet fits perfectly and that you love it! If you would like to exchange your bracelet for a different size, we will be more than happy to do so. Unworn items can be exchanged up to 30 days from the original purchase date. If you would like to change where the donation from your item is going, you can do so within 30 days from the purchase date. Just contact us at [email protected] and we will provide a prepaid postage label for you to use to return your item. Be sure to keep the tracking number for your records! All exchanges will be processed within 2 business days of being received and we will email you once your new item is on its way! If you have any questions, email us at [email protected] and we'll be happy to help.
Please accept our sincerest apologies! Per our Happiness Guarantee, we will gladly replace a broken item within 12 months of the original purchase date. Contact us at [email protected] with the style/size/color/cause of the item you need replaced, along with your shipping address, and we will get a replacement sent to you right away!
If for any reason you wish to return your purchase, we will gladly offer a full refund of the purchase price, or exchange your unworn item within 30 days of the original purchase date. All shipping costs will be nonrefundable. If you selected the incorrect cause at the time of purchase, please contact us within 30 days and we will send the donation to the correct place. If you would like to process a return or exchange, fill out the contact form and we'll be happy to help!